How often do you list new arrivals?
Rugs are listed on Monday nights at 7PM EST. Follow us on Instagram and check out our stories on Monday mornings for previews of new arrivals.
How does your pricing work?
We have created a personal international relationship with our supplier in Turkey which allows us to source pieces at the most competitive prices. However, if you see a rug on our site that you love but is over your budget, feel free to reach out and make an offer!
Do you offer designer discounts?
We love working with interior designers and are happy to offer a 15% discount. Contact us for the discount code prior to your purchase.
Is shipping included?
Shipping will always be free in the continental US. International shipping is a flat rate of $100. If there are any customs fees after the rug is received, it is the responsibility of the customer and will be invoiced separately.
Do you accept returns?
We hope you fall in love with every piece you purchase from Six Vintage Rugs. If for some reason you receive your rug and it wasn't exactly what you expected, we are happy to allow a return for store credit (minus the cost of shipping), as long as you let us know within two days of delivery.
All items purchased during a promotional sale period are final sale.
Return shipping is the customer's responsibility. All items must be received by Six Vintage Rugs within one week of notifying us of the return.
***All Six Vintage Marketplace items are sold as-is and are final sale.
How quickly will I receive my rug?
All items will be shipped out within 1-2 business days after your order - guaranteed! All rugs purchased on Friday, Saturday, and Sunday will be shipped first thing on Monday. We typically ship through UPS or USPS which on average delivers within 3-5 business days in the continental US. We do not require a signature upon arrival. Contact us before purchasing to request this service.
Do you edit your rug photos?
All product photos on the website are taken with the best natural light possible. Photos posted on Instagram are edited, so always make sure you view the product photos on the website for true-to-life colors. Depending on the lighting in your home and the device you are using, the colors of our rugs may look slightly different in person. If you are ever hesitant, please reach out and we will assist your purchase with additional photos or videos.
What is the best cleaning process?
All of our rugs are professionally cleaned by our supplier before we receive them. For cleaning at home, we recommend vacuuming the top of the rug on a weekly basis, without the use of a beater bar. We also suggest vacuuming the backside of your rug on a monthly basis. If you experience any spills, you can easily spot clean your rug with warm water, vinegar, and a few drops of clear dish soap. Be sure to blot and never rub.